Small & Associates has been helping people like you buy and sell real estate in Richmond, Virginia for nearly 30 years. We are here to help you have a smooth transaction – whether buying a new home, selling an existing property or relocating into the area. Our goal is to provide you with the best real estate services available in the Richmond area. We specialize in serving the central Richmond area and have a great deal of expertise in closer in, older areas of Richmond. You will see our signs all over The Fan, The Museum District, Church Hill, Jackson Ward, Northside and Just south of the River in Westover Hills, Woodland Heights and Forest Hill areas.
We have the knowledge and experience needed to deal with the older properties in these historic neighborhoods. We are all about Richmond, its neighborhoods, and its unique houses.
You will be working with a small, tight-knit company that excels at providing an elevated level of service that is extremely personal and tailored to a buyer or sellers’ needs. The firm’s partnership with Leverage Global Partners gives us an international network with similar companies like ours, devoted to agile marketing strategies that benefit clients, whether they are buying and selling in their local market or headed as far as the other side of the world.
Chris “rescued” my wife and I from a very unresponsive broker who was not getting the job done! Even though there was an oversupply of Fan homes in our selling price range, Chris took over the listing on a Wednesday at the end of June, staged an open house the very next Sunday, kept traffic flowing until we had a contract and CLOSED on September 1st!!!! Incidentally, after the contract was signed, Chris continued to really earn his commission. He worked with the cooperating broker to increase the Buyer’s initial offer enough to cover much of the renovation costs we incurred getting the house ready for market. He lives and owns property in The Fan, loves the neighborhood and is an indefatigable worker on his clients’ behalf. The lucky Sellers will call Chris first!
I’ve had experience buying homes and I interviewed multiple real estate agents for my current home. Pam understood my goals and didn’t come on strong with a hard sell, which was refreshing. She was always on the lookout for homes and I felt like I was getting personalized service. My goals changed as the search continued and she patiently supported me the entire way. After a short time, I found my house and I couldn’t be happier. She helped me navigate the closing process and gave me great advice during the inspection. She also gave me contacts to fix minor repairs/updates. I would definitely recommend her to friends and family in the future.
Chris helped on a moment’s notice to get us in for a showing, and canceled travel plans to draft our purchase contract. He then had to rinse and repeat, juggling a tight timeline to sell our home! Multi media channels were used to get our home noticed, and we had multiple offers as a result. The team is incredibly responsive to calls, emails, and in-person visits to ease the stress of buying and selling.
Chris had a real sense of the local market, and he came to the interview very well prepared. He’d also had previous success selling in my West End area. He was very good at that. His comps were very local and specific to my neighborhood, Colonial Place. He knew what houses had gone for in my area very recently, and he knew how to price per square footage, based on the condition of my house. He really pushed the price up from what I had thought we’d ask. It was great. The house went on the market Thursday afternoon, and it had more than 35 private showings by Saturday afternoon. Then Chris had an open house on Sunday, which was when the house was sold. And that’s how Chris said it was going to work. We went to Washington, D.C., for the weekend, and when we came back, the house was sold at full price in an all-cash deal. It couldn’t have gone better. He had a plan, and he worked the plan. That included having a schedule for photo and video sessions, as well as an extensive social media plan. He also had a schedule for rolling out the sale. I really appreciated that. He was very organized, and that was very helpful for me. Yes, because Chris is knowledgable and very well organized, and he’s a pleasure to work with. I always felt I was kept up to date. I never had to wonder what was going on. He has made a good name for himself in the Richmond market, and other realtors respect him.
We came to Richmond from out of state and didn’t know much about how the housing market works here, so we were fortunate to have met Tawana Gatling. She really listened to our description of what we were looking for, and took us to a select group of townhouses—one of which turned out to be exactly what we wanted. After we made our decision, Tawana was great at guiding us through the contract process via e-signing. In addition, she referred us to several home inspection companies and helped us find legal representation. Not only that, she also coordinated the home inspection while we were out of town. She was extremely attentive and always kept the process moving smoothly. We always felt like she was on our side. We highly recommend Tawana. She is extremely professional and a pleasure to work with.
James was very knowledgeable and helpful as a buyer’s agent for someone who is completely new to the Richmond area. He was calm and professional when some of the process took a little longer than desired. He was a tremendous help with finding a home, knowledge of the inspectors, and knowing what to ask for. In all, the home-buying process was made easier and the stress kept to a minimum, for as much as home buying can be viewed as not stressful.
We considered four real estate agents before asking Chris Small to help us sell our house this year. We chose him because he gave us a realistic assessment of the market, the price range we should expect and the work we should do to get the best price. Chris laid out a logical plan and a timeline we could live with. He recommended a listing timeline that was different than what we were planning and I’m glad he did! Chris brought in a fantastic team of experts to look at everything from light switches to paint to www. Once we agreed with Chris on which repairs were most valuable and important, my wife and I appreciated how he stayed connected with us and the workers. I turned it over to Chris and his staff, and I didn’t have people call me asking about color choices or specific light fixtures. The house looked great when the work was finished and the staging was in place. We both agreed we should raise the price beyond our original estimate, and within four days we had multiple offers well in excess of the asking price – the best offer was almost 10 percent over asking price and completely beyond our expectations! I can’t stress enough the importance of having a good plan and sticking to it – Chris was a master at that. I would highly recommend him to anybody looking to get the highest price for their house, with the fewest headaches.
I cannot recommend a better realtor than Steve Payne! He comes with experience and understanding of not just the buying and selling process but also what to really look for in a house. As a past inspector, he was able to help us mitigate problems before we put our house on the market and when a few issues came back (as they always do), we were able to fix them quickly and cost effectively with his guidance. He also has renovation experience which is helpful when looking at houses to buy for ideas and inspiration. If you are looking to build, he can help you navigate the build process and really advocate for you to make sure your builder is providing you a quality home. I am not one to post shoutouts but buying and selling a house are some of the biggest decisions a person can make and having a quality guide that you can trust will make that experience so much smoother and less stressful. Steve is that guide!
Chris provided me with a detailed marketing plan for selling my home as well as a checklist of items to take care of to ensure that my home showed well. He also provided referrals as needed to help me take care of small projects. His advertising was well done and all operational items (such as scheduling appointments) went well. The home sold quickly and for the price I wanted. Chris ensured a smooth closing. I was very pleased with his professional demeanor and knowledge.
Neil was always available and patient. He negotiated a great deal on our house and we couldn’t be happier. We got to see a number of properties and Neil was always ready to provide information on the homes we saw. Communication was great and I never felt rushed. Thanks for the help we love the new place.