Find Your Greater Richmond Area Dream Home!

We highly recommend Small and Associates for all your real-estate needs. Small & Associates managed a rental home for us in Richmond, we have been very satisfied with their professionalism. Chris Small recently sold that same rental property, it was like having a partner working for us!

We initially met Travis when we were looking for a rental property as we moved to Richmond from Washington, D.C. Although we ultimately did not decided to move forward with the property he was showing, he continued to stay in touch every so often to ensure our transition to Richmond had been good, offering any support and local knowledge he could give. He eventually helped us navigate subletting our apartment. All of these small touch points generated trust in Travis – it was clear he had our best interested in mind and was someone we enjoyed working with, which led us to work with him on our first home search. By a first home is full of unknowns and discomfort, yet Travis explained each step to us thoroughly so we felt fully informed and on the same playing field as more experienced buyers. He helped us refine our search conditions, but spent enough time with us to know when to show us something that fell outside of those – including the one we eventually settled on! Had he not understood us and what we valued in a home at a deep level, I don’t think we would have found the most perfect house for us. Throughout the negotiation and inspection process, Travis was extremely detail oriented. He personally helped us find a reputable second contractor to assess specific items in the house that needed more eyes on them for us to truly understand what the scope of repairs were. He has a great network of partners that we have been extremely happy with throughout our home buying process. We would highly recommend Travis as someone who is going to listen and take care of you at each step in your home search!

We initially met Travis when we were looking for a rental property as we moved to Richmond from Washington, D.C. Although we ultimately did not decided to move forward with the property he was showing, he continued to stay in touch every so often to ensure our transition to Richmond had been good, offering any support and local knowledge he could give. He eventually helped us navigate subletting our apartment. All of these small touch points generated trust in Travis – it was clear he had our best interested in mind and was someone we enjoyed working with, which led us to work with him on our first home search. By a first home is full of unknowns and discomfort, yet Travis explained each step to us thoroughly so we felt fully informed and on the same playing field as more experienced buyers. He helped us refine our search conditions, but spent enough time with us to know when to show us something that fell outside of those – including the one we eventually settled on! Had he not understood us and what we valued in a home at a deep level, I don’t think we would have found the most perfect house for us. Throughout the negotiation and inspection process, Travis was extremely detail oriented. He personally helped us find a reputable second contractor to assess specific items in the house that needed more eyes on them for us to truly understand what the scope of repairs were. He has a great network of partners that we have been extremely happy with throughout our home buying process. We would highly recommend Travis as someone who is going to listen and take care of you at each step in your home search!

Chris had a real sense of the local market, and he came to the interview very well prepared. He’d also had previous success selling in my West End area. He was very good at that. His comps were very local and specific to my neighborhood, Colonial Place. He knew what houses had gone for in my area very recently, and he knew how to price per square footage, based on the condition of my house. He really pushed the price up from what I had thought we’d ask. It was great. The house went on the market Thursday afternoon, and it had more than 35 private showings by Saturday afternoon. Then Chris had an open house on Sunday, which was when the house was sold.  And that’s how Chris said it was going to work. We went to Washington, D.C., for the weekend, and when we came back, the house was sold at full price in an all-cash deal. It couldn’t have gone better. He had a plan, and he worked the plan. That included having a schedule for photo and video sessions, as well as an extensive social media plan. He also had a schedule for rolling out the sale. I really appreciated that. He was very organized, and that was very helpful for me. Yes, because Chris is knowledgable and very well organized, and he’s a pleasure to work with. I always felt I was kept up to date. I never had to wonder what was going on. He has made a good name for himself in the Richmond market, and other realtors respect him.

I bought my house from an agent working for Chris is 2006; Chris was my first call when I decided to sell in July, 2015. He made the entire process seamless from the professional pictures taken of my home and the online exposure provided to the open house, contract negotiation, and actual closing date. He provided honest and professional advice and guidance during all stages of the sale and I was able to move out of town prior to closing with confidence that all remaining steps of the sale would be handled properly. Chris is obviously one of the most knowledgeable and experienced agents in Richmond and he and his team produce the results that buyers and sellers alike are seeking.

Travis was super helpful during the buying process. He really took in what I needed and wanted and found me the right spot! Let him help you get into the right house, he’s knowledgable, effective, and efficient.

We considered four real estate agents before asking Chris Small to help us sell our house this year. We chose him because he gave us a realistic assessment of the market, the price range we should expect and the work we should do to get the best price. Chris laid out a logical plan and a timeline we could live with. He recommended a listing timeline that was different than what we were planning and I’m glad he did! Chris brought in a fantastic team of experts to look at everything from light switches to paint to www. Once we agreed with Chris on which repairs were most valuable and important, my wife and I appreciated how he stayed connected with us and the workers. I turned it over to Chris and his staff, and I didn’t have people call me asking about color choices or specific light fixtures. The house looked great when the work was finished and the staging was in place. We both agreed we should raise the price beyond our original estimate, and within four days we had multiple offers well in excess of the asking price – the best offer was almost 10 percent over asking price and completely beyond our expectations! I can’t stress enough the importance of having a good plan and sticking to it – Chris was a master at that. I would highly recommend him to anybody looking to get the highest price for their house, with the fewest headaches.

My wife and I were fortunate enough to be represented by will throughout the majority of our home buying process. We worked with a few other agents at first who we did not feel had our best interests at heart. This was not the case with Will Freshwater. Will made sure he understood what it was that we needed and wanted in a home. He worked tirelessly for us and we never felt like he was trying to “make the sale.” Will was constantly available for showings, timely in responding to emails and always willing to answer the phone for any questions we had along the way. He was extremely knowledgeable and seemed just as passionate about finding a home for us as we were. My wife and I both mentioned throughout the process that we will certainly be using Will again in the future. We could not be happier with the service and attention we received from Will Freshwater and the rest of the Small & Associates team. Jacob Maupin

I’ve had experience buying homes and I interviewed multiple real estate agents for my current home. Pam understood my goals and didn’t come on strong with a hard sell, which was refreshing. She was always on the lookout for homes and I felt like I was getting personalized service. My goals changed as the search continued and she patiently supported me the entire way. After a short time, I found my house and I couldn’t be happier. She helped me navigate the closing process and gave me great advice during the inspection. She also gave me contacts to fix minor repairs/updates. I would definitely recommend her to friends and family in the future.

My wife and I can’t recommend Kiernan Ziletti enough. Incredibly professional and super diligent. We had several problems show up before our closing and Kiernan never skipped a beat in resolving them and being great moral support. His insight into the Richmond market and architecture was enlightening and encouraging. As well, his connections in town are priceless when you might need to make some changes before you move in. Thanks again!